STORE POLICIES
- Appointments must be made at least 1 hour in advance
- Any change in the appointments (change in time or date) must be made at least 3 hours in advance
- In the event that the customer is late by 5 minutes for the appointment , the appointment will be cancelled as we cannot guarantee a high quality of service. At this time a new appointment can be rescheduled.
- The customer will be responsible monetarily for any damage made to the equipment, furniture, etc. by them or anyone in their party.
- If there is no answer on by phone. Please text and it will be answered within 2 hours from the time the text is sent.
- If an appointment is made for 3 or more children, then a credit card will be required.
- Baby Bear Kid's Cut has the right to decline appointments.
- All products sold through Baby Bear Kid's Cut are "Final Sale"(no refunds)
RESCHEDULE/CANCELATION AND NO-SHOW APPOINTMENT POLICIES
- Rescheduling an appointment can only be done once. If a second is done than the appointment will automatically cancelled.
- Cancelling appointments must be made at least 3 hours in advance. If an appointment is cancelled after the 3 hour minimum, this will be viewed as a no-show and an inconvenience charge will be applied.
- Cancellations and Reschedule can ONLY be done online before the 3 hour window.
- If there is a no-show an inconvenience charge will be applied.
LATE AND NO-SHOW POLICIES
- When an appointment is 5 minutes or more late. The appointment will be cancelled so as not to affect other appointments. There will be a full charge applied for this late appointment.
- When there is a no-show on the appointment. There will be a full charge applied for this no show.