RESCHEDULE/CANCELATION AND NO-SHOW APPOINTMENT POLICIES
- Rescheduling an appointment can only be done once. If a second is done than the appointment will automatically cancelled.
- Cancelling appointments must be made at least 3 hours in advance. If an appointment is cancelled after the 3 hour minimum, this will be viewed as a no-show and an inconvenience charge will be applied.
- Cancellations and Reschedule can
ONLY
be done online before the 3 hour window.
- If there is a no-show an inconvenience charge will be applied.
LATE AND NO-SHOW POLICIES
- When an appointment is 5 minutes or more late. The appointment will be cancelled so as not to affect other appointments. There will be a full charge applied for this late appointment.
- When there is a no-show on the appointment. There will be a full charge applied for this no show.